At Brahmastra Health Care, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website or use our services. By accessing or using Brahmastra Health Care, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping address when you create an account, place an order, or contact our customer support. This information is necessary to process your orders and provide you with a personalized shopping experience.
1.2 Payment Information: When you make a purchase on Brahmastra Health Care, we collect payment details such as credit card information, billing address, and other necessary payment details. We use trusted third-party payment processors to securely process your payment information, and we do not store your complete payment details on our servers.
1.3 Log Data and Analytics: When you visit Brahmastra Health Care, we automatically collect certain information about your device, IP address, browser type, and browsing behaviour through the use of cookies and similar technologies. This information helps us analyse trends, administer the site, and improve our services.
USE OF COLLECTED INFORMATION:
2.1 Order Fulfilments and Customer Support: We use the personal information you provide to process your orders, communicate order status, and provide customer support. This includes shipping your orders to the provided address and contacting you regarding any issues related to your purchases.
2.2 Marketing and Promotional Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about Brahmastra Health Care products and services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
2.3 Website Improvement and Personalization: We analyse the collected data to improve our website’s functionality, user experience, and personalize your shopping experience. This includes tailoring product recommendations, displaying relevant content, and optimizing our website’s performance.
2.4 Legal Compliance and Protection: We may disclose your personal information if required by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users.
INFORMATION SHARING:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, analyzing data, or delivering products to you. These service providers are contractually bound to only use your information as necessary to provide the requested services.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website about any change in ownership or use of your personal information.
DATA SECURITY:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
CHILDREN’S PRIVACY:
Brahmastra Health Care is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
YOUR CHOISES:
You have the right to access, update, or delete your personal information. You can manage your account settings and update your information through the account dashboard on Brahmastra Health Care. If you need assistance or have any questions about your personal information, please contact our customer support.
CHANGES TO THE PRIVACY POLICY:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on Brahmastra Health Care with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.
CONTACT US:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@brahmastrahealthcare.com
By using Brahmastra Health Care, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
