Welcome to Brahmastra Health Care! We are committed to providing you with exceptional service, including timely delivery of your orders and reliable consultation services. Please review the following information regarding our shipping policy:
Shipping Methods
Medicine Orders:
- We utilize reputable courier services to ensure the safe and prompt delivery of your medicines.
- All orders are processed within 1 business days (excluding weekends and holidays) after payment confirmation.
- Delivery times may vary depending on your location. Estimated delivery times will be provided upon checkout.
Consulting Services:
- Our consulting services are conducted through secure online platforms or in-person appointments, depending on your preference and our availability.
- Appointments for consultations will be scheduled based on mutual agreement between the customer and our professional consultants.
Shipping Charges
- Shipping fees for medicine orders are calculated based on the total weight of the package and your location. The shipping cost will be displayed during the checkout process.
- Consulting services may have service fees depending on the type and duration of the consultation. These fees will be communicated to you prior to scheduling the consultation.
Shipping Restrictions
- We adhere to all local and international regulations regarding the sale and shipment of medicines. Some products may have specific shipping restrictions based on legal and safety considerations. We reserve the right to refuse orders if they violate any laws or regulations.
Order Tracking
- Once your order has been dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.
International Shipping
- At the moment, we primarily offer shipping services within [List of Countries]. We are continually working to expand our reach to serve customers globally. For international orders, please contact our customer support for further assistance.
Order Delays or Issues
- While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, logistical issues, or other external factors might cause delays. We appreciate your patience and understanding in such situations.
- In case of any issues with your order delivery or consulting services, please contact our customer support team immediately for assistance.
Contact Information
For any inquiries or concerns regarding our shipping policy or your orders, please don’t hesitate to reach out to our customer support team at official@brahmastrahealthcare.com.
